(4.0 / 5)1767+ Ratings

Perfect Circuit Reviews

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Overall Rating

4.0

9 Reviews

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About Perfect Circuit

Perfectcircuit.com is an independent shop with a top-notch selection of gear for making music, with a focus on cutting-edge, boutique, high-end instruments. They started over a decade ago as a small team in a garage, restoring and selling vintage synthesizers. Today, they are a proud part of the local LA music community, and they ship rad gear to rad musicians across the globe. They offer a wide range of products including synthesizers, Eurorack modular gear, drum machines, effect pedals, MIDI controllers, studio recording equipment and more. They also provide educational content through their YouTube channel and their blog Signal, where they share product reviews and educational content. They have a public showroom in Burbank, CA that is open 7 days a week. Perfect Circuit is the premier source for cutting edge Electronic Music, Tools, and Techniques. They are always looking for new ways of having fun working with sound: it's what they do. If it can make sound, warp sound, capture sound, or just plain make them think about sound, they're all for it. They love sharing their excitement about electronic music as much as they love the music and gear itself. Their goal is to create an environment where everyone can find inspiration and dive deeper into their craft, regardless of their approach or musical background. They offer a catalog of modular, synths, effects, pro & audio and more online and in-store at their Burbank location. They also offer services like trade-in of gear and have offers in one business day. They also have a section for new arrivals and restocks. They also have a section for deals where you can find great savings on new and open-box gear. They also run giveaways like the Blokas Midihub Giveaway where you can win the ultimate MIDI interface + processor. They also have buying guides to help you choose the right gear for you. They also have a section for top-selling Eurorack and staff picks. They also have a news section where they share the latest news and reviews. They also have a section for new releases where you can view all the latest products they have added to their catalog. They also have a section for top-selling Eurorack where you can view all the top-selling Eurorack products. They also have a section for staff picks where you can view all the products picked by their staff. They also have a section for the latest from Perfect Circuit where you can read articles like building a pedalboard for ambient music and Bandcamp picks. They also have a showroom that is now open 7 days a week. You can stop by their showroom in Burbank to check out their products. Perfect Circuit is the premier source for cutting edge Electronic Music, Tools, and Techniques. They are always looking for new ways of having fun working with sound: it's what they do. If it can make sound, warp sound, capture sound, or just plain make them think about sound, they're all for it. They love sharing their excitement about electronic music as much as they love the music and gear itself. Their goal is to create an environment where everyone can find inspiration and dive deeper into their craft, regardless of their approach or musical background. They offer a catalog of modular, synths, effects, pro & audio and more online and in-store at their Burbank location. They also offer services like trade-in of gear and have offers in one business day. They also have a section for new arrivals and restocks. They also have a section for deals where you can find great savings on new and open-box gear. They also run giveaways like the Blokas Midihub Giveaway where you can win the ultimate MIDI interface + processor. They also have buying guides to help you choose the right gear for you. They also have a section for top-selling Eurorack and staff picks. They also have a news section where they share the latest news and reviews. They also have a section for new releases where you can view all the latest products they have added to their catalog. They also have a section for top-selling Eurorack where you can view all the top-selling Eurorack products. They also have a section for staff picks where you can view all the products picked by their staff. They also have a section for the latest from Perfect Circuit where you can read articles like building a pedalboard for ambient music and Bandcamp picks. They also have a showroom that is now open 7 days a week. You can stop by their showroom in Burbank to check out their products. Perfect Circuit is the premier source for cutting edge Electronic Music, Tools, and Techniques. They are always looking for new ways of having fun working with sound: it's what they do. If it can make sound, warp sound, capture sound, or just plain make them think about sound, they're all for it. They love sharing their excitement about electronic music as much as they love the music and gear itself. Their goal is to create an environment where everyone can find inspiration and dive deeper into their craft, regardless of their approach or musical background. They offer a catalog of modular, synths, effects, pro & audio and more online and in-store at their Burbank location. They also offer services like trade-in of gear and have offers in one business day. They also have a section for new arrivals and restocks. They also have a section for deals where you can find great savings on new and open-box gear. They also run giveaways like the Blokas Midihub Giveaway where you can win the ultimate MIDI interface + processor. They also have buying guides to help you choose the right gear for you. They also have a section for top-selling Eurorack and staff picks. They also have a news section where they share the latest news and reviews. They also have a section for new releases where you can view all the latest products they have added to their catalog. They also have a section for top-selling Eurorack where you can view all the top-selling Eurorack products. They also have a section for staff picks where you can view all the products picked by their staff. They also have a section for the latest from Perfect Circuit where you can read articles like building a pedalboard for ambient music and Bandcamp picks. They also have a showroom that is now open 7 days a week. You can stop by their showroom in Burbank to check out their products. Perfect Circuit is the premier source for cutting edge Electronic Music, Tools, and Techniques. They are always looking for new ways of having fun working with sound: it's what they do. If it can make sound, warp sound, capture sound, or just plain make them think about sound, they're all for it. They love sharing their excitement about electronic music as much as they love the music and gear itself. Their goal is to create an environment where everyone can find inspiration and dive deeper into their craft, regardless of their approach or musical background. They offer a catalog of modular, synths, effects, pro & audio and more online and in-store at their Burbank location. They also offer services like trade-in of gear and have offers in one business day. They also have a section for new arrivals and restocks. They also have a section for deals where you can find great savings on new and open-box gear. They also run giveaways like the Blokas Midihub Giveaway where you can win the ultimate MIDI interface + processor. They also have buying guides to help you choose the right gear for you. They also have a section for top-selling Eurorack and staff picks. They also have a news section where they share the latest news and reviews. They also have a section for new releases where you can view all the latest products they have added to their catalog. They also have a section for top-selling Eurorack where you can view all the top-selling Eurorack products. They also have a section for staff picks where you can view all the products picked by their staff. They also have a section for the latest from Perfect Circuit where you can read articles like building a pedalboard for ambient music and Bandcamp picks. They also have a showroom that is now open 7 days a week. You can stop by their showroom in Burbank to check out their products. Perfect Circuit is the premier source for cutting edge Electronic Music, Tools, and Techniques. They are always looking for new ways of having fun working with sound: it's what they do. If it can make sound, warp sound, capture sound, or just plain make them think about sound, they're all for it. They love sharing their excitement about electronic music as much as they love the music and gear itself. Their goal is to create an environment where everyone can find inspiration and dive deeper into their craft, regardless of their approach or musical background. They offer a catalog of modular, synths, effects, pro & audio and more online and in-store at their Burbank location. They also offer services like trade-in of gear and have offers in one business day. They also have a section for new arrivals and restocks. They also have a section for deals where you can find great savings on new and open-box gear. They also run giveaways like the Blokas Midihub Giveaway where you can win the ultimate MIDI interface + processor. They also have buying guides to help you choose the right gear for you. They also have a section for top-selling Eurorack and staff picks. They also have a news section where they share the latest news and reviews. They also have a section for new releases where you can view all the latest products they have added to their catalog. They also have a section for top-selling Eurorack where you can view all the top-selling Eurorack products. They also have a section for staff picks where you can view all the products picked by their staff. They also have a section for the latest from Perfect Circuit where you can read articles like building a pedalboard for ambient music and Bandcamp picks. They also have a showroom that is now open 7 days a week.

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Perfect Circuit Customer Reviews (9)

0/5

Stefan Gloeckner

Verified Buyer

Feb 10, 2023

Jeanette Chicoine

Verified Buyer

Feb 9, 2023

Ralph Gustin

Verified Buyer

Feb 9, 2023

Helmich Jeuken

Verified Buyer

Feb 9, 2023

Søren Nilsson

Verified Buyer

Feb 7, 2023

Aidan Power

Verified Buyer

Feb 7, 2023

Archie Bell

Verified Buyer

Feb 5, 2023

Tom Feierabend

Verified Buyer

Feb 5, 2023

Kyle Cartwright

Verified Buyer

Feb 4, 2023

Perfect Circuit Customer’s Q&A

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Perfect Circuit FAQs

About Perfectcircuit.com Payment Method?

Perfect Circuit offers multiple payment methods. Customers can use a Perfect Circuit Gift Card. To use the gift card, the balance must first be applied to the customer's account. This can be done by copying the gift card code received via email, signing in to the Perfect Circuit account, and visiting the apply gift card page. The gift card code is pasted into the "Enter code" field and redeemed. The gift card balance is then applied to the account and ready to use for any subsequent purchases. To use the available balance on an order, customers visit the cart page and click "checkout". After entering shipping details and the preferred ship method, customers click "Next". On the subsequent payment page, the available store credit on the account is visible. To apply the credit to the order, customers click "Use Store Credit". If the order total is more than the available store credit, another payment method like PayPal, debit, or credit card can be used to pay the difference. If the order total is less than the available store credit, the remaining credit stays on the account to be used on a later purchase.

About Perfectcircuit.com Popular Products and Services?

Perfectcircuit.com is an online platform that sells a diverse range of electronic music gear. Their inventory includes synthesizers, drum machines, samplers, effects pedals, audio interfaces, and more. The company has a focus on cutting-edge, boutique, high-end instruments. They have a top-notch selection of gear for making music. Perfect Circuit has an overall consumer score of 4.1 out of 5.0 based on online research and customer reviews. However, some customers have reported issues with customer service and returns. The company offers 18 total features including various payment options, shipping & returns policies, and customer-specific discounts. They currently have 3 active discount codes. Despite some negative reviews, Perfect Circuit remains a well-known musical instrument brand which competes against other musical instrument brands like Guitar Center, Sweetwater, and Reverb.

About Perfectcircuit.com Prices and Cost?

Perfectcircuit.com is an online store that sells musical instruments and related gear. The store is known for having some of the lowest prices for many items. In January 2024, the average order value (AOV) was between $450-475. The store also offers a price match policy for any advertised price on new, in-stock gear from an authorized, US-based dealer. However, the store's return policy has been criticized by some customers. They advertise a 15-day money-back "no-hassle" guarantee, but some customers have reported difficulties when trying to return items. One customer reported a less than satisfactory experience when trying to return a modular system that cost nearly $4K. Despite these criticisms, the store continues to attract customers due to its competitive pricing. In January 2024, the store made a revenue of $3,222,174 in online sales.

Perfectcircuit.com Return Policy?

Perfect Circuit offers risk-free returns for nearly all new items in their catalog. Most items purchased from Perfect Circuit have a 30-day return policy starting from the date of shipment. If a return is initiated within 15 days of the original shipment date, no restocking fees will be charged. Outgoing ship costs will be charged on change-of-mind returns and faulty/warranty claims that they are unable to verify. If the item arrived damaged, customers are advised to take a photo of the item and the box and email it to service@perfectcircuit.com along with their RMA. Once the item is received in their warehouse, it may take 3 - 10 business days for the refund to post. Returns made after the 15-day risk-free returns cutoff, as well as Demo, B-stock, and used items, are subject to a restocking fee of 15%. If an item is returned within the 15-day window but is damaged, missing a box or accessories, or is otherwise unfit for resale, a restocking fee will be charged. Customers with a high volume of returns may have a restocking fee reimposed after an account review.

Regarding the shipping policy, once an order is placed, they're unable to add or remove items and can only make minor modifications like address updates. To cancel an order, customers need to contact their customer service department by calling at 877.909.0303 during normal business hours or by emailing orders@perfectcircuit.com. Requests made after their 1 PM PST business day shipping cutoff may not be processed before an order ships.

What are some customer reviews for Perfectcircuit.com?

Perfectcircuit.com has a mix of reviews. Some customers have had positive experiences, while others have reported less satisfactory interactions. One customer mentioned a less than great vibe in the store, particularly with the way a request to put a mask back on was handled. Another customer described the customer service as horrible. A different customer had a good experience until they had to return an item, which turned out to be a difficult process. Despite these issues, the store is praised for its cool merchandise. On the other hand, Perfect Circuit's overall score based on online research and 72 reviews is 4.1 out of 5 stars. The review score is based on customer ratings, brand popularity, price competitiveness, and the breadth and quality of features it offers to customers. It's important to note that experiences can vary, and these are just a few examples of customer feedback.

How does Perfect Circuit compare to other music gear retailers?

Perfect Circuit is an independent shop with a top-notch selection of gear for making music, focusing on cutting-edge, boutique, high-end instruments. It started as a small team in a garage, restoring and selling vintage synthesizers. However, some customers have reported less than satisfactory experiences with customer service and returns. On the other hand, Sweetwater is known for its impressive variety of professional and home audio gear. It has established itself as a prominent member of the e-commerce industry. Guitar Center (GC) provides a long list of all categories of equipment and instruments, from those designed for beginners to professionals. Musician’s Friend, a subsidiary of GC, has created a niche for itself as a reputable online music store, thanks to its extensive portfolio of music gear and a wide variety of instruments, with the focus being more on guitars. However, it lacks many of the major brands and offers minimal, if any, customization of their products. In terms of website features, Sweetwater displays actual product pictures, which is an important part of the buying process, especially since customers can’t handle the product before buying it. Comparatively, on the other two sites, customers had to do a bit of browsing to find what they were looking for. Therefore, each of these retailers has its own strengths and weaknesses, and the best one for a customer would depend on their specific needs and preferences.

What are the most popular products on Perfectcircuit.com?

Perfectcircuit.com is a popular destination for music technology and synthesizers. Some of the top-selling products include the XOR Electronics XOR-XOR Logic Module, Raw Yaw Media Torus Harmonic Looper, and Collision Devices Nocturnal Delay + Shimmer + Tremolo Pedal (Céleste Limited Edition). In the Eurorack category, the Tiptop Audio Buchla 266t Source of Uncertainty, Vermona MEX3 meloDICER Expander, NANO Modules VCV Random CV Generator, ALM Busy Circuits MFX Stereo Multi-Effects Processor, and ALM Busy Circuits Pamela's Pro Workout Master Clock and Modulator are particularly popular. In the synthesizers and keyboards category, the Expressive E Osmose Keyboard Synthesizer + MPE MIDI Controller, Elta Music Solar 42 Ambient Machine Drone Synthesizer, and Teenage Engineering OP-1 Field Synthesizer + Workstation are some of the most sought-after products. Other notable mentions include the SOMA Laboratory Terra Desktop Touch Synthesizer, Pittsburgh Modular Taiga Keyboard Semi-Modular Synthesizer, and Waldorf Iridium Core Desktop Digital Synthesizer.